Frequently asked questions
FAQs
Where can I place an order?
Where can I place an order?
→ You can order from any country; we ship worldwide.
When I place an order, will I receive a confirmation number?
When I place an order, will I receive a confirmation number?
Yes, you will receive an order confirmation email with an order number immediately after placing your order. If you do not receive it within 24 hours, please contact us.
Who can I contact if I have problems with my order?
Who can I contact if I have problems with my order?
All enquiries can be sent to our email address. We have a very attentive customer service team. We will ensure that the problem is resolved as quickly as possible.
How can I pay?
How can I pay?
We accept all major credit cards: Visa, Mastercard and PayPal.